Questions and answers

Checked and Ready keeps every staff member’s training, certificates and registration in one place. It shows you what is missing, due or expired, and reminds your staff before anything runs out, so you are ready when an inspector asks.

Care at home and care home providers in Scotland, England, Wales and Northern Ireland. Our plans cover teams of up to 100 staff. If you have more, contact us and we will give you a price.

Most agencies are set up in an afternoon. You choose where you provide care, import your staff, add their training dates and invite them to the staff app.

Yes. Upload the spreadsheet you already keep. Every row is checked before anything is saved, and we show you any problems so you can fix them first.

No. Your account starts empty and belongs only to your agency. If you want to look around first, the live demo uses a made up agency so you can try everything safely.

The Scottish Social Services Council (SSSC), the Northern Ireland Social Care Council (NISCC) and Social Care Wales. In England there is no register for care workers, so we track the Care Certificate and the training the Care Quality Commission expects to see.

From each person’s start date and the rules where you provide care. For example, in Scotland a new care worker has to register with the SSSC within 6 months of starting, so we count down to that date for you.

Yes. We suggest the courses inspectors expect for where you provide care. You can add your own and choose how often each one needs to be renewed.

Staff are emailed before their training or registration runs out, and you see the same deadlines on your dashboard. You can also see who has been told, so nobody can say they did not know.

Yes. Your training report shows your whole team’s training and registration on one page. Show it on screen, print it or save it as a PDF to send.

Only people you invite can join. Each invite is sent by email and the link works once, for 7 days.

Their own training, certificates and registration, and nothing else. They cannot see anyone else’s records.

Not at the moment. The staff app opens in the browser on any phone, with nothing for staff to pay, and it is included in your plan for every member of staff. Apps for iPhone and Android are on the way, and staff will be able to switch to them when they are ready.

Staff take a photo of a certificate on their phone and send it. Nothing counts until a manager has checked and approved it.

Remove them from your team. They lose access straight away and no longer count towards your plan, and their records are kept for you.

One price for your whole team, based on how many staff you have: £49 a month for up to 10 staff, £99 for up to 40 and £189 for up to 100. Every plan has every feature, the staff app included.

Yes. You get 30 days free, with no card needed.

We remind you before it ends. Choose a plan to carry on, or export your records and leave. We never charge you without asking.

Yes. Pay yearly and you pay for 10 months instead of 12. Agencies that join during our founding period also get 30% off for their first 12 months.

Yes, on yearly plans. Monthly plans are paid by card.

Yes. When you are on a paid plan and refer another agency, you both get a month free once they make their first payment.

In the United Kingdom, on servers in London. Certificates are stored privately and can only be opened through short lived links by people allowed to see them.

No. Every agency’s records are kept apart at the database level, so one agency can never see another’s.

Your agency does. We handle your staff’s records only to provide the service and only on your instructions. We never sell them.

Yes. Email us and we will send one for you to sign.

Yes. You can export your records at any time. When you close your account we delete everything within 30 days, and backup copies are overwritten within a further 30 days.